Our Beauty Advisors have expert recommendations.
Mon. – Fri. 10am-9pm ET
Text your question to a Beauty Advisor.1.646.846.1266
Mon. – Fri. 10am-9pm ET
Email your inquiry anytime for assistanceEmail Us
Call Us 24/7
We are at your service around the clock.
Find your nearest store location hereLearn More
|Ship Method||Shipping Time Frame|
|Standard||2 - 5 business days|
|Second Day||2 business days|
|Overnight||1 business day|
Estée Lauder Online orders are shipped on business days (Monday - Friday, excluding major holidays).
Mother's Day – Sunday, May 12th
For Delivery by Mother’s Day*
Place your order by 3:00 PM ET on May 9, 2019 and select Overnight Delivery Service*
Place your order by 3:00 PM ET on May 8, 2019 and select Second Day Service*
Place your order by 3:00 PM ET on May 2, 2019and select Standard Service*
U.S. Territories and APO/FPO/DPO destinations
For orders being shipped to APO/FPO/DPO destinations or U.S. Territories please place your order by April 12, 2019 for delivery by Mother’s Day*
Orders shipped via Standard Service are processed and shipped in 1 - 2 business days, depending on product availability. 2nd day and Overnight orders placed by 3PM ET will be processed and shipped the same day, depending on product availability. A signature may be required upon delivery for Second Day and Overnight shipments.
Please Note: All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped.
Orders shipped to P.O. Boxes are delivered within 6-14 business days. APO/FPO/DPO and U.S. Territories* are delivered within 14-21 business days of the order's ship date. Some locations in Alaska and Hawaii may take up to 14 business days.
Overnight and Second Day Service is not available for orders being shipped to P.O. Boxes or APO/FPO/DPO addresses, U.S. Territories, and some locations in Alaska and Hawaii.
*We regret we are unable to ship to Palau
Shipments to Forwarding Companies
Estee Lauder Online is not responsible for damage, defect, material difference, or loss that occurs to goods delivered to a forwarding company. This means that Estee Lauder Online is not responsible to provide a replacement or refund for any goods delivered to a forwarding company. If you choose to use a forwarding company, we recommend requesting the forwarder refuse any packages that arrive damaged. If a package is lost or damaged after being received by the freight forwarder, it is the responsibility of the freight forwarder.
Online eGift Cards are delivered via email. The sender’s name and email address are included for the recipient.
Free Shipping and Returns
Satisfaction GuaranteedFind out more about free returns